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Select the rating below *

How satisfied are you with the time it took to complete your maintenance issue? *

Note: 1 is very bad, 2 is bad, 3 is ok, 4 is good, 5 is very good

Why we did not achieve a 5? *

Please note the National Code has the following benchmarks for maintenance standards:

Priority 1: Emergency repairs (includes repairs need to avoid danger to health and safety) within 24 hours.

Priority 2: Urgent repairs (includes repairs need to improve your comfort and convenience) within 5 working days.

Priority 3: Non-Urgent repairs (repairs that do not fall within the above categories) within 28 days of reporting.

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